The Motor Accidents Authority is aware that some members of the public have received unsolicited phone calls attempting to obtain personal information about motorists and any accidents they have been involved in.
The caller may identify themselves as the “Claims Advice Service’, or the “Claims Advisory Service” or the “Motor Accidents Authority”.
The MAA’s Claims Advisory Service does not make or authorise “unsolicited calls” to customers to obtain personal information about motor vehicle accidents.
The MAA encourages people to take the caller’s name, phone number, organisation name, how they got their phone number and to report this to the MAA by phoning 1300 656 919 or emailing at email@example.com.
The MAA also encourages people registered with the Do Not Call register to report unsolicited telemarketing calls to the Australian Communication and Media Authority by phoning 1300 792 958 or visiting www.donotcall.gov.au.
The Australian Competition and Consumer Commission has advice on how to protect yourself from scammers at SCAMwatch.