Insurer Guidelines

• MCIS Levy Collection and Refund Guidelines (from 1 May 2011)  (614kb)
• MCIS Levy Collection and Refund Guidelines (from 1 April 2010)  (408kb)
• Section 14 Guidelines (Effective 1 January 2010)  (76kb)
• Claims Handling Guidelines (October 2008)  (70kb)
• Market Practice Guidelines (from 1 January 2012)  (194KB)
• Market Practice Guidelines 2009  (58kb)
• Premiums Determination Guidelines (1 January 2012)  (225kb)
• Treatment, Rehabilitation and Attendant Care Guidelines for CTP Insurers with Conditional Licenses (non-underwriters)  (422kb)
• Treatment, Rehabilitation and Attendant Care Guidelines for Currently Licensed CTP Insurers (September 2006)  (66kb)

MAAS Guidelines

MAS Guidelines

• Medical Assessment Guidelines - 1 October 2008 (2.1mb)
• Medical Assessment Guidelines May 2006 (77kb) (MS Word version 929kb)

CARS Guidelines

• Claims Assessment Guidelines - 1 October 2008 (Amended October 1 2009) (260kb)
• Claims Assessment Guidelines May 2006 (77kb) (MS Word version 929kb)

Permanent Impairment Guidelines

• Guidelines for the assessment of the degree of permanent impairment 1 September 2005 (1mb)
• Guidelines for the assessment of permanent impairment of a person injured as a result of a motor vehicle accident (1 October 2007) Highlighted version (324kb)
• Guidelines for the assessment of permanent impairment of a person injured as a result of a motor vehicle accident (1 October 2007) Non Highlighted version (878kb)

Injury Management Guidelines

• Guides for professionals
• Guides for injured people